Refund and Returns Policy

Thank you for shopping at Shoppingmartt.com. We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied, we offer a 30-day refund and returns policy. 

Eligibility for Refund and Returns:

• You may request a refund or return within 30 days from the date of purchase.
• To be eligible, the item must be unused, in its original condition, and in the original packaging.

Process for Refund and Returns:

• Please contact our customer support team to request a refund or return.
• Provide your order details and the reason for the return.
• Our customer support team will guide you through the return process and provide you with a return shipping address and label.

Return Shipping:

• The customer is responsible for return shipping costs.
• We recommend using a trackable shipping service to ensure that the returned item reaches us safely.
• If the return is due to our error or a defective product, we will cover the return shipping costs.

Refund Processing:

• Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within 5 to 7 business days.
• The refund will be issued to the original payment method used for the purchase.

Restocking Fee:

• We do not charge any restocking fees for returned items.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately.
• We may request photos or additional information to assess the issue.
• We will provide a resolution, which may include a refund, replacement, or store credit, based on the specific circumstances.

Contact Us:

• If you have any questions or need further assistance regarding our refund and returns policy, please reach out to our customer support team.